About Us
Meet the Team
Meet the Team
Residing in Hampden for more than the last 30 years, we have been active in our community and take pride in being a name our neighbors know and trust.
From our service technicians to our office staff, every member of our team puts customers first. You'll even get to know your technician by name.
While other local companies have been sold to large exterminating corporations, our plan is to remain independent. This ensures our quality never drops, staff enjoy a quality, family-oriented workplace, and our customers benefit from a quality customer experience!
Liam serves and is licensed in Massachusetts and Connecticut. His attention to detail is especially helpful in identifying problems in and around the home and workplace. As a naturally good listener, Liam focuses on good communication and making sure our customers feel heard.
Matt serves both MA and CT. He brings this experience to serving GPS customers – inside and outside their homes and workspaces. He is goal-oriented and focused on solving our customers’ pest problems – with a smile.
Sheena is at the center of Graduate’s customer service. She enjoys speaking with people to understand their needs, answer their questions and will work to promptly schedule our technicians to serve our clients. As out "Queen Bee," Sheena keeps everything buzzin’ at GPS! Sheena lives in Monson doing what she loves best, being with her family and raising her three children.
Evelyn has had a long career as an accountant, working in multiple industries of all sizes. She has a passion for helping others and uses her skillset to keep Graduate’s financial records accurate and our processes running smoothly (which definitely helps us all!). ‘Ev’ loves spending time with her family and grandson, and is an enthusiastic member of her local wine club.
Bill is the creative "unicorn" behind Graduate's marketing presence, bringing multiple marketing disciplines in one sparkly package. He manages the Graduate social profiles, delivering dad puns regularly. He spends his free time with his daughter building LEGO sets and being a human jungle gym.
"We appreciate the prompt and courteous service. The knowledgeable technicians were excellent."
Susan K., East Longmeadow, MA
"We are completely satisfied with the service that you provide. Your techs are always on time and always provide a full explanation. We would not hesitate in recommending you to others."
Alan and Lesley B., East Longmeadow, MA
"Glenn and his team are fantastic people and are always available and helpful whenever they are needed."
Sage D., Hampden, MA
"Technician was courteous and prompt. Answered my questions."
Anthony G., Southwick, MA
"So happy with the service. Glenn is a great guy! It is so nice to be able to walk in and out of my house without spiders and webs! Thanks again!!"
Megan G., Broad Brook, CT
"Glenn and his team are great!"
Rich S., Enfield, CT
Graduate gave us confidence (and high expectations) that we had the right company for the job at a fair value. They delivered on every promise and then more! We are very pleased to have selected Graduate. This is a great company that remembers the value of customer service. We are now, very happily, loyal customers.
Shane N., Somers, CT
"Technician was courteous and prompt. Answered my questions."
Anthony G., Southwick, MA